How do I return an item?

Domestic Return Policy

All returns must be approved by our customer service first.
If you intend to return any item you must contact us within 7 days after delivery. Items returned without contacting us will not be refunded. Sales receipt must accompany return.
Items must be in new, unaltered and unused condition. Definition of new, unaltered and unused condition is: items with no signs of use or damage in any way, in original packaging, all labels attached. Refunds are contingent upon inspection of item(s) once we receive it.
In most cases there will be a 25% restocking fee.

We do not offer exchanges.

Please note that no returns accepted for the following items: fabrics, trims cut from the rolls, bra cups, feather products, clearance items.



International Return Policy


All returns must be approved by our customer service first. If you intend to return any item you must contact us within 7 days after delivery. Items returned without contacting us will not be refunded.
Original sales receipts must accompany returns.
If you return a product to DressMakingSupplies you will be the exporter from the destination country and liable for all return charges.

Please note, fabrics and trims cut from the rolls, and also bra cups and feather products can only be returned if incorrect item was sent.

Clearance sales are final.

Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: items with no signs of use or damage in any way, in original packaging, all labels attached.
In most cases there will be a 25% restocking fee. Refunds are contingent upon inspection of item(s) once we receive it.



Contact us: sales@dressmakingsupplies.com


Our address:

DressMakingSupplies
10609 NE 146th Street
Bothell, WA 98011
USA